Successful Negotiation Skills

SNS is a unique, well-structured, and updated negotiation skills model by which the participants can professionally do the negotiation process with anyone effectively, confidently, and smartly.

Beginner 0(0 Ratings ) 2 Students enrolled English
Created by Issa Fararjeh
Last updated Sun, 05-Jan-2025
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Course overview

This course will give participants an understanding of the phases of negotiation with clients, pre-call, during, and after-call, tools to use during a negotiation, and ways to build strong commitment at the end of the call.

What will i learn?

  • Plan Your Negotiation Strategy
  • Analyze The Negotiation Styles
  • Use Key Assertive Tactics
  • How To Close in Effective Way
  • How To Analyze the Outcomes
Requirements
Curriculum for this course
113 Lessons 09:34:18 Hours
Introduction
5 Lessons 00:37:03 Hours
  • Intro
    00:10:31
  • Intro to Rules of Negotiation
    00:01:16
  • Negotiation Terms Puzzle
    .
  • 10 Rules of Negotiation
    00:11:13
  • 10 Rules of Negotiation Explained
    00:14:03
Define Negotiation
3 Lessons 00:08:02 Hours
  • Negotiation Definition
    00:06:20
  • Negotiation or War?
    00:00:21
  • Definition of Negotiation Cont'd
    00:01:21
Types of Negotiation
4 Lessons 00:30:52 Hours
  • Types of Negotiation
    00:09:50
  • The Art of Negotiation
    00:03:44
  • Negotiation Statistics
    00:09:50
  • Characteristics of Successful Negotiators
    00:07:28
Preparation
40 Lessons 03:21:54 Hours
  • Intro to Preparation
    00:06:54
  • Negotiation Preparation
    .
  • Prep. Steps
    00:03:34
  • Should I Negotiate?
    00:13:47
  • Case Study: Negotiation for Sales with a Major Account
    .
  • Case Study Discussion
    00:04:34
  • Case Study: High-Stakes Negotiation for a Strategic Partnership
    .
  • High-Stakes Negotiation for a Strategic Partnership Case Study Discussion
    00:08:58
  • Case Study 1: Decision Tree
    .
  • Case Study 1: Decision Tree Explained
    00:03:13
  • Case Study 2: Decision Tree
    .
  • Case Study 2: Decision Tree Explained
    00:06:59
  • Fiji Case Intro
    00:07:34
  • Fiji Case - Food Side
    .
  • Fiji Case - Pharma Side
    .
  • Fiji Case Solution
    00:05:59
  • Fiji Case Solution
    .
  • Am I Trying to Resolve a Dispute or Making A Deal?
    00:07:35
  • Types of Dispute Resolution
    00:05:49
  • Conflict or Deal Making Quiz
    00:00:00
  • Cats Video
    00:00:37
  • How to Analyze a Negotiation
    00:30:19
  • Case study: Rami
    .
  • Rami Case Study Discussion
    00:05:55
  • Case Study - Manal
    .
  • Manal Case Discussion
    00:05:48
  • Extra Case study
    .
  • Extra Case Study Discussion
    .
  • Cross Cultural Negotiation
    00:04:07
  • Cultural Differences in Negotiation
    .
  • Cross Cultural Negotiation Guidelines
    00:08:19
  • Cultural Differences
    00:04:55
  • Is this An Ethical Negotiation?
    00:25:53
  • April-May Case Study Discussion
    00:09:54
  • Case studies-Ethics
    00:00:00
  • Should I Use an Agent to Negotiate?
    00:19:01
  • Cases- To Involve an Agent or Not?
    .
  • Choosing the Place
    00:03:08
  • Choosing the Place Kahoot
    .
  • Standards of Choosing the Place
    00:09:02
Negotiation Stage
60 Lessons 04:56:27 Hours
  • Intro to Negotiation Stage
    00:05:33
  • Smile
    00:03:46
  • Approach
    00:06:46
  • First Impression
    00:01:49
  • Rules of Dealing with Others
    00:09:50
  • Separate the Person from the Problem
    00:03:34
  • How to Separate the Person from the Problem
    00:07:22
  • Thomas Kilman Assessment
    .
  • Negotiation Styles
    00:20:16
  • Negotiation Styles Cases
    .
  • Self Defense
    00:13:02
  • Game
    00:01:15
  • Game Results
    00:03:18
  • Reactive Devaluation
    00:05:38
  • Using Questions & Silence
    00:10:44
  • Interest Based Negotiation Kahoot
    .
  • Neg. Role Play
    00:04:45
  • Role Play Doc.
    .
  • Tools & Techniques
    00:05:17
  • Tools & Techniques 2
    00:07:09
  • Milligram Movie Authority
    00:05:04
  • Tools & Techniques 3
    00:04:29
  • Batman Video
    00:02:53
  • Tools & Techniques 4
    00:04:51
  • Salary Raise Video
    00:04:42
  • Tools & Techniques 5
    00:01:20
  • Silly Lecture Movie
    00:04:25
  • Tools & Techniques 6
    00:04:47
  • Tools & Techniques 7
    00:02:38
  • Jelly Beans Video
    00:05:19
  • Tools & Techniques 8
    00:01:34
  • Anchor Movie
    00:03:37
  • Tools & Techniques 9
    00:02:16
  • Anchoring Details
    00:03:40
  • Tools & Techniques 10
    00:00:40
  • Framing Video
    00:01:38
  • Framing Explained
    00:05:00
  • Bet Video
    00:05:57
  • Tools & Techniques 11
    00:02:51
  • Framing Case Study
    .
  • Framing Case Study Explained
    00:03:39
  • Availability Technique
    00:05:40
  • Reciprocation
    00:02:13
  • Reciprocity Video
    00:03:33
  • Reciprocity Video Explained
    00:01:42
  • Reciprocation Examples
    00:01:59
  • Clarity & Contrasting Technique
    00:19:50
  • Decoy Effect
    00:01:37
  • Decoy Effect Video
    00:01:59
  • Decoy Effect Explained
    00:06:48
  • Never Split the Difference Video
    00:07:54
  • Avoiding Traps
    00:13:50
  • Avoiding Traps Answered
    00:14:04
  • Closing & Evaluation
    00:16:46
  • FBI Pressure Methods
    00:05:11
  • Planning Sheet Explained
    00:05:22
  • Planning Sheet
    .
  • Comprehensive Final Case Studies
    .
  • Final Case Study Video
    00:06:35
  • Role Play 2
    .
Feedback Survey
1 Lessons 00:00:00 Hours
  • Feedback Survey
    .
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About instructor

Issa Fararjeh

Management Sales
• Dr. Issa Fararjeh is a pharmacist, was graduated from the University of Jordan with an excellent grade. • Eleven years of experience in the sales field, through which Dr. Farar...
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$120
Includes:
  • 09:34:18 Hours On demand videos
  • 113 Lessons
  • Access on mobile and tv
  • 24/7 Access